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CRICOS Code: 03595K | RTO Provider ID: 70252      
Australian Health and Management Institute Responsibility for Delivering Australian Qualifications:

The Australian Government oversees Registered Training Organisations to ensure that quality standards of education and awarding qualifications meet the requirements of the Australian Qualifications Framework. Therefore, Australian Health and Management Institute is responsible for the quality of training and assessment, student support services and the issuance of Australian Qualifications Framework certification on completion of a course.

Australian Health and Management Institute AQF Courses

The following Australian Health and Management Institute courses are delivered and assessed under the Australian Qualifications Framework to ensure quality training and assessment. The following AQF courses are listed on the National Register at www.training.gov.au and on CRICOS http://cricos.education.gov.au/Institution/InstitutionDetails.aspx?ProviderCode=03595K

l1logo  CHC52015 Diploma of Community Services   Back

CRICOS Course Code: 099096B
Duration: 104 weeks (80 weeks delivery plus 24 weeks term break)

  • Mode of Study
  • Course Description
  • Course Structure
  • Entry Requirement
  • Career Opportunities
  • Education Pathways
  • Exit Point/Award

Students study full time mixed mode of delivery that integrates:

  • scheduled hours for face to face classes (15 hours per week during term time)
  • scheduled hours for on-line learning (5 hours per week during term time)
  • additional self-study to revise and reinforce areas of knowledge, assessment research and assessment preparation and completion
  • 120 hours mandatory work placement

The Diploma of Community Services reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities. 

To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.

CHC52015 Diploma of Community Services consists of sixteen (16) units of competency, comprising 8 core units and 8 elective units, in accordance with the packaging rules.

Core Units

CHCLEG003 

Manage legal and ethical compliance

HLTWHS004 

Manage work health and safety

CHCCCOM003

Develop workplace communication strategies

CHCCCS007 

Develop and implement service programs

CHCDIV003 

Manage and promote diversity

CHCDEV002 

Analyse impacts of sociological factors on clients in community work and services

CHCMGT005 

Facilitate workplace debriefing and support processes

CHCPRP003 

Reflect on and improve own professional practice

Elective Units

CHCDIS005 

Develop and provide person-centred service response

CHCCSL001 

Establish and confirm the counselling relationship

CHCCSL007 

Supporting counselling clients in decision making process

CHCCCS004 

Assess coexisting needs

CHCDEV001 

Confirm client development status

CHCADV002 

Provide advocacy and representation services

CHCCSM005 

Develop facilitate and review all aspects of case management

CHCCDE012 

Work within organisation and government structures to enable community development outcomes

Although there are no stated entry requirements in the CHC Training Package for entry into CHC52015 Diploma of Community Services, international students must be 18 years of age or above and provide evidence the following published entry requirements as stated below:

Academic Entry Requirements

  • Year 12 with a pass of 60% in best four academic subjects

English Language Entry Requirements:

  • IELTS score 6.0 minimum (no lower than 5.5 in each band) or equivalent
  • No study gap

Students are required to complete 120 hours mandatory work placement to complete CHC52015 Diploma of Community Services.

Students may request Australian Health and Management Institute to organise their work placement or they may find their own mandatory work placement. In the event the student has selected the work placement, Australian Health and Management Institute staff undertakes a work place suitability assessment prior to approval

All students are required to evidence the following documentation prior to undertaking mandatory work placement

  • Current and satisfactory police check
  • Working with Children Check

Graduates at this level will have skills for work. Job roles and titles may vary but can include:

  • Case Coordinator
  • Case Management Supervisor
  • Community Services Worker
  • Program Coordinator
  • Team Leader

After successfully achieving CHC52015 Diploma of Community Services, graduates will be eligible to apply for university entry into a relevant community services field of study at the bachelor level.

Students that successfully complete all 16 units of competency as stated in the Course Structure will be issued with CHC52015 Diploma of Community Services. This qualification is recognised nationally under the Australian Qualifications Framework (AQF)

Students that complete some but not all of the units of competency as stated in the Course Structure may be issued with a Statement of Attainment. It will identify only those units of competence that have been completed as part of the qualification and recognised nationally under the AQF.

Enrol now for Details.