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  • CRICOS Code: 03595K | RTO Provider ID: 70252
CHC52021 - Diploma of Community Services in Sydney, NSW | AHMI
Australian Health and Management Institute Responsibility for Delivering Australian Qualifications:

The Australian Government oversees Registered Training Organisations to ensure that quality standards of education and awarding qualifications meet the requirements of the Australian Qualifications Framework. Therefore, Australian Health and Management Institute is responsible for the quality of training and assessment, student support services and the issuance of Australian Qualifications Framework certification on completion of a course.

Australian Health and Management Institute AQF Courses

The following Australian Health and Management Institute courses are delivered and assessed under the Australian Qualifications Framework to ensure quality training and assessment. The following AQF courses are listed on the National Register at www.training.gov.au and on CRICOS http://cricos.education.gov.au/Institution/InstitutionDetails.aspx?ProviderCode=03595K

l1logo  CHC52021 Diploma of Community Services   Back

CRICOS Course Code: 114306A
Duration: 104 weeks (80 weeks delivery plus 24 weeks term break)

  • Mode of Study
  • Course Description
  • Course Structure
  • Entry Requirement
  • Career Opportunities
  • Education Pathways
  • Exit Point/Award

Students study full time mixed mode of delivery that integrates:

  • Face to Face and Online study-Total of 20 hours per week.
  • Self-study to revise and reinforce areas of knowledge, assessment research and assessment preparation and completion-Approximately 10 hours per week.
  • 240 hours mandatory work placement

The Diploma of Community Services reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.

CHC52021 Diploma of Community Services consists of twenty (20) units of competency, comprising 12 core units and 8 elective units, in accordance with the packaging rules.

Core Units


Assess co-existing needs


Develop and implement service programs


Recognise and respond to crisis situations


Facilitate and review case management


Analyse impacts of sociological factors on people in community work and services


Recognise and respond appropriately to domestic and family violence


Work with diverse people


Promote Aboriginal and/or Torres Strait Islander cultural safety


Manage legal and ethical compliance


Facilitate workplace debriefing and support processes


Reflect on and improve own professional practice


Maintain work health and safety

Elective Units


Counsel clients affected by domestic and family violence


Implement case management practice


Provide case management supervision


Coordinate complex case requirements


Manage and promote diversity


Work within organisation and government structures to enable community development outcomes


Establish and confirm the counselling relationship


Develop and provide person-centred service responses

International Students must be 18 years of age at the time of enrolment

Academic Entry Requirements: Year 12 or equivalent of Australian HSC.

English Language Entry Requirements: IELTS score 6.0 (with no bands less than 5.5) or equivalent Pearson Test of English (PTE).

Students are required to complete 240 hours mandatory work placement to complete CHC52021 Diploma of Community Services.

Students may request Australian Health and Management Institute to organise their work placement or they may find their own mandatory work placement. In the event the student has selected the work placement, Australian Health and Management Institute staff undertakes a work place suitability assessment prior to approval

All students are required to evidence the following documentation prior to undertaking mandatory work placement

  • Current and satisfactory police check
  • Working with Children Check

Graduates at this level will have skills for work. Job roles and titles may vary but can include:

  • Case Coordinator
  • Case Management Supervisor
  • Community Services Worker
  • Program Coordinator
  • Team Leader

After successfully achieving CHC52021 Diploma of Community Services, graduates will be eligible to apply for university entry into a relevant community services field of study at the bachelor level.

Students that successfully complete all 20 units of competency as stated in the Course Structure will be issued with CHC52021 Diploma of Community Services. This qualification is recognised nationally under the Australian Qualifications Framework (AQF).

Students that complete some but not all of the units of competency as stated in the Course Structure may be issued with a Statement of Attainment. It will identify only those units of competence that have been completed as part of the qualification and recognised nationally under the AQF.

Enrol now for Details.