The Australian Government oversees Registered Training Organisations to ensure that quality standards of education and awarding qualifications meet the requirements of the Australian Qualifications Framework. Therefore, Australian Health and Management Institute is responsible for the quality of training and assessment, student support services and the issuance of Australian Qualifications Framework certification on completion of a course.
The following Australian Health and Management Institute courses are delivered and assessed under the Australian Qualifications Framework to ensure quality training and assessment. The following AQF courses are listed on the National Register at www.training.gov.au and on CRICOS http://cricos.education.gov.au/Institution/InstitutionDetails.aspx?ProviderCode=03595K
Students study full time mixed mode of delivery that integrates:
The Diploma of Community Services reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.
At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.
To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.
CHC52021 Diploma of Community Services consists of twenty (20) units of competency, comprising 12 core units and 8 elective units, in accordance with the packaging rules.
Core Units
CHCCCS004 |
Assess co-existing needs |
CHCCCS007 |
Develop and implement service programs |
CHCCCS019 |
Recognise and respond to crisis situations |
CHCCCS019 |
Facilitate and review case management |
CHCDEV005 |
Analyse impacts of sociological factors on people in community work and services |
CHCDFV001 |
Recognise and respond appropriately to domestic and family violence |
CHCDIV001 |
Work with diverse people |
CHCDIV002 |
Promote Aboriginal and/or Torres Strait Islander cultural safety |
CHCLEG003 |
Manage legal and ethical compliance |
CHCMGT005 |
Facilitate workplace debriefing and support processes |
CHCPRP003 |
Reflect on and improve own professional practice |
HLTWHS003 |
Maintain work health and safety |
Elective Units
CHCDFV006 |
Counsel clients affected by domestic and family violence |
CHCCSM010 |
Implement case management practice |
CHCCSM014 |
Provide case management supervision |
CHCCSM012 |
Coordinate complex case requirements |
CHCDIV003 |
Manage and promote diversity |
CHCCDE028 |
Work within organisation and government structures to enable community development outcomes |
CHCCSL001 |
Establish and confirm the counselling relationship |
CHCDIS015 |
Develop and provide person-centred service responses |
International Students must be 18 years of age at the time of enrolment
Academic Entry Requirements: Year 12 or equivalent of Australian HSC.
English Language Entry Requirements: IELTS score 6.0 (with no bands less than 5.5) or equivalent Pearson Test of English (PTE).
Students are required to complete 240 hours mandatory work placement to complete CHC52021 Diploma of Community Services.
Students may request Australian Health and Management Institute to organise their work placement or they may find their own mandatory work placement. In the event the student has selected the work placement, Australian Health and Management Institute staff undertakes a work place suitability assessment prior to approval
All students are required to evidence the following documentation prior to undertaking mandatory work placement
Graduates at this level will have skills for work. Job roles and titles may vary but can include:
After successfully achieving CHC52021 Diploma of Community Services, graduates will be eligible to apply for university entry into a relevant community services field of study at the bachelor level.
Students that successfully complete all 20 units of competency as stated in the Course Structure will be issued with CHC52021 Diploma of Community Services. This qualification is recognised nationally under the Australian Qualifications Framework (AQF).
Students that complete some but not all of the units of competency as stated in the Course Structure may be issued with a Statement of Attainment. It will identify only those units of competence that have been completed as part of the qualification and recognised nationally under the AQF.